Property managers

Mystery tours for leasing offices.

Prospects choose a building in one tour. Shoppers book a tour as a prospective resident and rate responsiveness, tour quality, amenities, curb appeal and the follow-up email.

Price a program Sample report

What we check

Reply time to the inquiry
Tour walked the unit and amenities
Follow-up within 24 hours
Common areas clean and safe

Keep in mind

Fair-housing rules: shoppers follow a script and never test on protected traits
Do not ask shoppers to sign anything

Shop types and planning prices

Property or leasing tour

$59

Tour as a prospective resident. Rate follow-up, tour quality, curb appeal and amenities.

Display and pricing compliance

$34

No purchase. Photo proof of planograms, shelf tags, promo signs and price accuracy.